DP World Limited
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe.
Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
We deliver these services through an interconnected global network of 128 business units in 74 countries across six continents, with a significant presence both in high-growth and mature markets.
Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
The Sales Coordinator will play a crucial role in supporting our sales executives across various branches, including Miami, Detroit, Atlanta, Chicago, and other locations with the aim of accelerating growth.
This position requires strong communication skills and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding Field Sales environment.
KEY ACCOUNTABILITIES Collaborate closely with sales executives to assist in the development and execution of sales strategies, including prospecting, lead generation, and account managementMaintain regular communication with clients, providing exceptional customer service and addressing inquiries, requests, and concerns promptlyPrepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standardsMonitor and track shipments to ensure on-time delivery, providing updates to clients and internal stakeholders as necessaryMaintain accurate and up-to-date customer records, sales reports, and relevant documentation using our CRM systemWork closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and seamless customer onboarding experienceAddress and resolve any issues or discrepancies related to sales orders, shipments, and customer inquiries in a timely mannerAct as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World's Principles, values, and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policiesPerform other related duties as assigned QUALIFICATIONSStrong knowledge of Freight Forwarding operations and processes.
Excellent communication and interpersonal skills.
Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
Detail-oriented with strong organizational and multitasking abilities.
Ability to work independently and as part of a collaborative team.
Strong problem-solving skills and a customer-centric mindset.
EXPERIENCEMinimum of 2 years of experience in a Sales Coordinator role within the Freight Forwarding industry.
SKILLSStrong communication skills - You are an exceptional listener.
You communicate clearly.
You write exceptionally well and you speak eloquently.
You can explain just about anything to anyone.
You're comfortable on the phone or to groups of people - at any level.
You are incredibly tactful when delivering the facts.
Problem solving - You enjoy solving problems.
Getting to the root cause.
You love taking on difficult challenges and finding creative, innovative solutions.
You don't get flustered easily.
If you don't know the answer, you'll dig until you find it.
Detail oriented - You pay strong attention to the details as it is one of your core qualities.
As far as you are concerned, anything worth doing is worth doing right, every single time.
You stay focused and nothing falls through the cracks on your watch.
Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet.
You like learning new things, and you can learn quickly.
Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.
Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a can do positive attitude.
Confidentiality - You consider and protect the confidentiality of company data at ALL times.
IT skills - You are highly proficient in the full Microsoft Office Suite:
Word, Excel, Powerpoint and Visio.
Flexibility to travel - You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.
Languages - You speak and write fluent English - additional languages are a bonus.
Our dedicated, diverse and professional team of more than 103,000 employees from 150 countries is committed to delivering unrivalled value to our customers and partners.
We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
DP World is committed to the principles of Equal Employment Opportunity (EEO).
We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.
We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-EY2#LI-OnsiteAbout the Company:
DP World Limited.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
We deliver these services through an interconnected global network of 128 business units in 74 countries across six continents, with a significant presence both in high-growth and mature markets.
Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
The Sales Coordinator will play a crucial role in supporting our sales executives across various branches, including Miami, Detroit, Atlanta, Chicago, and other locations with the aim of accelerating growth.
This position requires strong communication skills and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding Field Sales environment.
KEY ACCOUNTABILITIES Collaborate closely with sales executives to assist in the development and execution of sales strategies, including prospecting, lead generation, and account managementMaintain regular communication with clients, providing exceptional customer service and addressing inquiries, requests, and concerns promptlyPrepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standardsMonitor and track shipments to ensure on-time delivery, providing updates to clients and internal stakeholders as necessaryMaintain accurate and up-to-date customer records, sales reports, and relevant documentation using our CRM systemWork closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and seamless customer onboarding experienceAddress and resolve any issues or discrepancies related to sales orders, shipments, and customer inquiries in a timely mannerAct as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World's Principles, values, and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policiesPerform other related duties as assigned QUALIFICATIONSStrong knowledge of Freight Forwarding operations and processes.
Excellent communication and interpersonal skills.
Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
Detail-oriented with strong organizational and multitasking abilities.
Ability to work independently and as part of a collaborative team.
Strong problem-solving skills and a customer-centric mindset.
EXPERIENCEMinimum of 2 years of experience in a Sales Coordinator role within the Freight Forwarding industry.
SKILLSStrong communication skills - You are an exceptional listener.
You communicate clearly.
You write exceptionally well and you speak eloquently.
You can explain just about anything to anyone.
You're comfortable on the phone or to groups of people - at any level.
You are incredibly tactful when delivering the facts.
Problem solving - You enjoy solving problems.
Getting to the root cause.
You love taking on difficult challenges and finding creative, innovative solutions.
You don't get flustered easily.
If you don't know the answer, you'll dig until you find it.
Detail oriented - You pay strong attention to the details as it is one of your core qualities.
As far as you are concerned, anything worth doing is worth doing right, every single time.
You stay focused and nothing falls through the cracks on your watch.
Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet.
You like learning new things, and you can learn quickly.
Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.
Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a can do positive attitude.
Confidentiality - You consider and protect the confidentiality of company data at ALL times.
IT skills - You are highly proficient in the full Microsoft Office Suite:
Word, Excel, Powerpoint and Visio.
Flexibility to travel - You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.
Languages - You speak and write fluent English - additional languages are a bonus.
Our dedicated, diverse and professional team of more than 103,000 employees from 150 countries is committed to delivering unrivalled value to our customers and partners.
We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
DP World is committed to the principles of Equal Employment Opportunity (EEO).
We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.
We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-EY2#LI-OnsiteAbout the Company:
DP World Limited.
Estimated Salary: $20 to $28 per hour based on qualifications.
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