Assistant Manager

Essential Functions & Primary Duties:

  • Include all responsibilities listed under account representative.
  • Responsible for meeting or exceeding the project s revenue goals and identify potential business opportunities.
  • Develop and establish relationships with executive and case management teams at the client.
  • Displays a patient comes first' attitude by training and holding self accountable for delivering good customer service.
  • Works with integrity, honesty and knowledge that promote the culture, values and mission of CBIZ.
  • Demonstrates a calm demeanor during periods of high volume and manages smooth transitions thereafter to keep office operating to standard and to set a positive example for other staff
  • Assist in the preparation of reports for client meetings.
  • Responsible in the preparation of submissions/revenue at the end of the month.
  • Knowledgeable in all Medicaid programs specifically Long Term, MLTSS, Institutional, Waiver Supports programs
  • Exhibits patience and compassion for the medically frail.
  • Able to work independently as well as in a group setting.
  • Travel to local County Welfare Agencies and Social Security offices required

Minimum Qualifications:

  • Bachelors degree preferred or high School Diploma and 7 years of relevant experience
  • Have a passion for client service and outstanding communication skills
  • Demonstrated leadership and supervisory ability, strong operational and project management skills
  • Strong interpersonal skills and able to work effectively with all levels of staff and management
  • Proficient use of applicable technology
  • Ability to travel as required by the client/business

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